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HP Recommended
HP Envy M6-n113dx
Microsoft Windows 10 (64-bit)

The Ethernet port clip on my laptop broke. I'm pretty sure I need to replace the plastic piece and the hinge itself. Does anyone know a part # or where I could purchase a replacement? 

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1 REPLY 1
HP Recommended

The RJ-45 port cover is only "spared" as part of the entire base enclosure which is the main plastic tub holding the motherboard, etc. See p. 17 part number 15 here:

 

Service Manual 

 

You might consider a usb ethernet adapter if you absolutely need a hardwired ethernet connection. 

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