HP Envy - Noisy Fan always on

[JudithAdene]

I have a 2018 HP Envy notebook. The fan is on 80% of the time and very loud, even though the laptop isn't even warm. I have tried all the fixes HP has suggested and nothing works. PLEASE I'm about to throw the laptop out of the window. I note that many people are having the same problem with this model. A response is needed ASAP.

[Echo_Lake]

@JudithAdene
Thank you for posting on the HP Support Community. 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Let’s try these steps from the link: https://support.hp.com/in-en/document/c01007591 (do not skip any troubleshooting steps even if you feel steps are repeating)

Step 1: Adjust the computer power settings

Step 2: Clean the air vents

Step 3: Increase the efficiency to reduce heat

Step 4: Use Task Manager to identify corrupt processes

Step 5: Update the graphics driver

Step 6: Update the BIOS

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[JudithAdene]

I have tried all of those things already. Problem not solved.

[Echo_Lake]

@JudithAdene

Thank you for posting back. 

This sounds like hardware related issue with the FAN. Hence, I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.