• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-20-2020 04:42 PM

HP Recommended
Product: HP Envy x360 15-ee0xxx
Operating System: Microsoft Windows 10 (64-bit)

I recently upgraded RAM from 8GB to 16 GB  (2x8). The new RAM is Ballistix 3200, but not recognised as such by the system. 

 

OEM RAM modules were running at 3200, but the new Ballistix ones are showing up as Generic DDR4 and running at 2666.

 

Crucial advised need to enable XMP in BIOS.

 

BIOS doesn't seem to have an option to enable XMP.

 

Is there any way to enable XMP

3 people had the same question
1 REPLY 1

‎10-20-2020 04:51 PM

HP Recommended

@Vik_V1 

 

You can install 3200MHz RAM but system will automatically downgrade to 2666MHz. No option for you to overclock.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.