HP Envy X360 Battery Draining too fast

[DhruvilG]

i am using HP Envy X360 2in1 laptop. my issue is Battery Draining too fast just in 9 months of purchase, battery performance reduced approx 70% in 9 months. company says The issue you were facing is completely normal. that means costly laptop of HP is with low quality hardware

[Raj_05]

Hi @DhruvilG,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I understand your frustration—having a premium laptop like the HP Envy X360 with noticeable battery degradation in just nine months is disappointing. While some battery performance loss over time is normal, a 70% reduction within such a short period is unusual.

Check Battery Health

• HP provides a tool called HP Battery Check in the HP Support Assistant to analyze battery health.
• On Windows:
  1. Open the Command Prompt and type:

powercfg /batteryreport
 

1. Review the generated report for battery wear level and cycles.

Investigate Power Settings

• Optimize power settings for better battery life:
  1. Go to Settings > System > Power & Battery.
  2. Select Battery Saver Mode when unplugged.
  3. Disable background apps, unnecessary startup programs, and adjust screen brightness.

Check Software Issues

• BIOS Update: Ensure you have the latest BIOS version installed.
• Driver Updates: Outdated drivers can cause power drain. Update them via HP Support Assistant or the Device Manager.
• Background Processes: Use Task Manager to identify and stop resource-hungry apps.

Battery Calibration

• Fully charge the battery to 100%, then drain it completely until the laptop shuts down. Recharge it to 100% without interruptions. Repeat once or twice to recalibrate.

I hope this helps.

Take care and have a good day.

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Raj_05

HP Support