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‎06-09-2022 01:01 PM - last edited on ‎06-09-2022 02:42 PM by Retired

HP Recommended

Post moved from: HP Envy X360 Hinge broken - HP Support Community - 8195410 -- by moderator, to get better exposure in the community. 

 

Same issue here, and the hinge broke my screen. Please assist HP. What are my options? This issue is a manufacturing design flaw, and we, as your clients, should have received a product recall. My Laptop is just over one month out of warranty and probably would have failed earlier if I had used it more often. Please assist.

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1 REPLY 1

‎06-10-2022 09:18 AM

HP Recommended

Hi @kamferd 

 

Welcome to the HP Support Community. I see that you are facing hinge-related issues with your HP system. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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