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‎10-19-2025 02:16 PM

HP Recommended
Product: HP ENVY x360 Laptop - 13-ay0009na
Operating System: Microsoft Windows 11

I have HP Envy 360 with a broken hinge. I do not know how it happened. How do I get this repaired by an authorised/ reliable HP repairer? It is out of warranty. I live in the UK postcode BR1 3QP.

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1 REPLY 1

‎10-22-2025 09:44 AM

HP Recommended

Hi @Paulineann-73,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your laptop. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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