HP Envy compatible with Acer Monitor?

[perton]

I have an Acer H203H monitor. I just purchased an HP Envy laptop and am having trouble adding this monitor to this laptop. I got a VGA to HDMI adapter, and this did not work. So, I got a DVI to DVI adapter using my Toshiba Hub that I used with my previous Toshiba laptop. This did not work either. I don't know if the hub is the problem, so I just ordered a DVI to HDMI adapter to try directly without using the hub at all. This may or may not work. Does anyone have any ideas here? The new laptop has two USB ports and an HDMI port. It does not have any VGA or DVI ports. My Toshiba Hub has a VGA, DVI, 6 USB ports, headphone jacks, etc. Is this just a matter of changing a setting, or is the Acer monitor just incompatible with an HP laptop? Thanks for your help.

[Irfan_06]

Hi @perton,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for help with connecting your Laptop to an external monitor.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Also, Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support