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‎10-14-2019 04:11 PM

HP Recommended
Product: Envy
Operating System: Microsoft Windows 10 (64-bit)

I just purchased a new HP Envy Ryzen 7 laptop and it sticks to metal tabletops.

Is this a feature and why is it SO strong ?

1 REPLY 1

‎10-17-2019 07:10 AM

HP Recommended

@YellowRose8814,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is sticking to the metal desk.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you check the rubber feet on the computer which might be sticking to the table. The computer doesn’t have any magnets so it should not stick on the metal desk.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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