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‎11-18-2019 03:44 AM

HP Recommended
Product: 15-bp1xx
Operating System: Microsoft Windows 10 (64-bit)

Hello all, probably this question has been asked over and over again. I would like to upgrade my laptop's ram. The only issue I have right now is that I've tried everywhere online to find out how much ram my device supports based on the model number provided by the HP support app installed on my laptop. The app reports that I have an HP ENVY 15-BP1XX. But I've googled it and tried to find out this model and it is nowhere to be found, even on the HP website the search returns no product. 

 

I have an HP Envy x360 15-bp1xx - Ryzen 2500u - 8gb of ram 

 

What is the maximum amount of ram my machine can use?

 

Thank you!

2 REPLIES 2

‎11-20-2019 01:00 AM

HP Recommended

Anyone?

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‎11-20-2019 06:41 PM

HP Recommended

@BogdanMaftei
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide accurate information regarding RAM upgrade, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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