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- HP Envy x360 15-ey0xxx RAM upgrade

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04-27-2024 01:22 AM
2 REPLIES 2
04-27-2024 03:20 AM
What is your HP Envy x360 15-ey0xxx machine ? For example
No, it won't run higher 3200MHz, 5600MHz may NOT run or run at lower speed.
Regards.
BH
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04-27-2024 07:50 AM
DDR5 memory will not work in your notebook for 3 reasons:
1. It runs at a lower voltage than DDR4 memory.
2. It has a different number of contact pins than DDR4 memory.
3. The slot in the DDR5 memory board is cut in a different place than it is in a DDR4 memory chip making it impossible to fit in the DDR4 memory slot.
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