Hello. I've had this laptop for just over 1 month. From the beginning I was having heating issues. The fan runs almost constantly. I am not running any high consuming programs. It will run even with everything shut down except for background programs. I've tried shutting down background programs that don't need to run and just about every other suggestion I've found regarding overheating. Even when I shut the lid the fan will run and the setting is for the computer to shut down on closure and the fan will continue to run indefinitely. My BIOS is up to date. Finding a cooler space doesn't work either. I'm using a cooling pad but I'm still typing on a hot keyboard and the fan continues to run. The only program that seems to take up CPU resources is Intel's Optane Memory Service on occasion but everything else looks like it's pretty low.
The following list describes some of the issues caused by overheating in the notebook:
Games stop responding during play.
Windows stops responding during use.
Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.
When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.
The following list describes some causes of excessive heat:
Dust inside the laptop.
A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.
Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.
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