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‎11-25-2025 04:42 AM - edited ‎11-26-2025 03:27 AM

HP Recommended

My laptop is out of warranty and won't switch on. The indicator light by the power cable is showing but the on/off button doesn't do anything.

 

I took it to get repaired and they have said that there's a hairline fracture/scratch down to the copper on one of the traces on the motherboard which appears to be a manufacturing defect. This is underneath where the battery connects so may be the reason why it won't switch on. I've done some research and it seems like the Envy x360 can be temperamental to switch on so I wondered if anyone else had come across this issue? 

 

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