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HP Recommended
HP Envy x360
Microsoft Windows 11

I'm finding conflicting information online as to whether or not I can upgrade the ram on the 13 inch model for the HP envy x360. I need at least 12 GB RAM for my IT course, but this only comes with a standard 8GB. Thanks.

4 REPLIES 4
HP Recommended

Hi:

 

Most of the 13" notebooks have the memory soldered to the motherboard and it cannot be upgraded.

 

In any event, if you want an answer regarding the model notebook you have, you will need to provide the full model number or product number of your notebook.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

HP Recommended

Hi, thank you for the quick response. It's an HP Envy, x360, (2022) 13m-bd1033dx, serial # CND202135B

HP Recommended

You're very welcome.

 

We have some very conflicting info here, but the answer is in the last section of my reply.

 

The product specs for your notebook indicates that it comes with 8 GB of onboard system memory.

 

'Onboard' means the memory is an integral part of the motherboard and cannot be upgraded.

 

HP ENVY x360 Convert 13m-bd1033dx Product Specifications | HP® Customer Support

 

Then if you look at the service manual on your notebook model series' support page, here is the conflict:

 

For one thing, it is for the older 13m-bd0xxx model series.

 

HP ENVY x360 Convertible Laptop PC 13m-bd1000 - Setup and User Guides | HP® Support

 

Chapter 1 also indicates that the memory is onboard and cannot be upgraded.

 

Chapter 3 does not show motherboards that come pre-configured with memory.

 

Chapter 3 also shows 4, 8 and 16 GB memory chip part numbers.

 

Chapter 5 has a memory module removal and replacement procedure.

 

The Crucial memory report indicates the PC comes configured with either 8 or 16 GB of non-removable onboard memory.

 

HP - Compaq HP ENVY x360 Convert 13m-bd1033dx | Memory RAM & SSD Upgrades | Crucial.com

 

But I believe the deciding factor is the parts list;

 

HP PartSurfer

 

The parts list shows this motherboard part number and description:

 

M86400-601
SPS-MB UMA i7-1195G7 8GB WIN

 

This concludes that the PC has non-upgradable onboard system memory, or it would not have listed the 8 GB of memory, and a separate 8 GB memory chip part number would have shown up on the parts list if the memory could be removed and replaced.

HP Recommended

That's what I was afraid of. But I have to agree with you, it seems more info that I've found is conflicting as well, but it generally seems as if I can't upgrade the RAM. I'll have to look into getting a new laptop, despite this one only being a little older. Thank you so very much for your in-depth answer. I appreciate you taking the time to find all of that information for me. 

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