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notrichardfung
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HP Envy x360 Battery Issues

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HP ENVY x360 Convertible 15-ee00xxx
Microsoft Windows 10 (64-bit)

Hello, 

I recently bought my HP ENVY x360 15, and I've been noticing some battery issues since I got the laptop about one month ago. The laptop has a Ryzen 4700u processor, 16gb of ram, Radeon Graphics, and a 512gb SSD. I've had my battery settings on "Battery Saver", and have had my screen brightness from about 25%-50%. I only have some Chrome tabs open along with Discord and Microsoft Teams, nothing intensive. The advertised battery life was about 9 hours, and reviewers seemed to get around 7-9 hours of battery life, while my battery life has been under 4 hours, since my battery life has been draining about 1% per minute or two. This isn't a gaming laptop either, so I'd expect some better battery life out of it, especially because of my light use case. Thanks for the help in advance, so far I've been loving the laptop, other than the battery issues. 

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The_Fossette
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@notrichardfung

 

I reviewed your post and I understand that you are facing issues with the battery backup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

notrichardfung
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Thanks for the advice, I was waiting to see how the battery life would be before responding back, but it hasn't even depleted to the point where I'd need to charge yet. Your advice seems to have worked great for me, thank you!

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The_Fossette
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@notrichardfung

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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