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‎04-14-2021 02:28 PM - edited ‎04-14-2021 02:29 PM

HP Recommended
Product: HP ENVY X360 - 15M-BP111DX
Operating System: Microsoft Windows 10 (64-bit)

After replacing the ac adapater and power cord for my laptop and the battery still not charging to 100% .  I brought it into Best Buy and got it checked out. The battery is heavily degraded and needs replacement.  Trying to determine the original battery specs...can anyone recommend a battery I should buy from the HP site or authorized dealer that will either be the same battery model as what is being currently used or an ideal replacement.

 

I have a HP ENVY X360 - 15M-BP111DX.

2 REPLIES 2

‎04-14-2021 02:50 PM

HP Recommended

@DBMightyTwin 

 

Its specs

          https://support.hp.com/au-en/document/c05803124

 

You need battery part #

 916814-855   which is N/A from HP Part store now

          

Please order from

               https://www.newegg.com/p/16J-014W-007C6

 

Regards.

BH
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‎04-14-2021 03:32 PM

HP Recommended

Do you recommend any other place to buy the part as the reviews for Newegg site are horrible from a customer service standpoint.

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