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‎03-09-2019 11:01 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (32-bit)

I recently purchased the Hp Envy x360. When I charge the laptop it seems to get very hot and the fan seems to be working hard. If I charge the laptop with it closed the fan continues to run until I unplug it . The fan typically turns off about 10 minutes after I stop charging it. I can't seem to work and charge my laptop at the same time without it getting extremely hot near the charging port . Any suggestions on what the problem might be?

2 people had the same question
1 REPLY 1

‎04-07-2019 01:34 PM

HP Recommended

Go to Task manager

If you see "Windows Audio Device graphic Isolation" running at high CPU kill it by seleting it and click on end task.

 

This will resolve your over heating issue

 

Thanks,

Raj kumar Kanaparthi

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