HP Envy x360 Replacement Screen

[BigAntS]

Screen for my HP Envy x360 (15m-cn0011dx) needs replaced and when I took the original screen off to get the specific model #, I am not sure which one is the legit one.

There are multiple stickers on the back of the screen with diff. #s, but only 2 that come up in search results online.

The 1st sticker shows brand name BOE and the model # is NV156FHM-N35, which shows up as an "LCD Panel (15.6 FHD IPS)" from BOE online.

The 2nd sticker shows no brand name and the model # is L10210-AA1, which shows up as an "FHD LED LCD Touch Screen Digitizer Display" from the actual HP brand on a reseller's site..

Neither of those parts show up anywhere in the HP replacement part site though, and where I did find them, one is $97 while the other is $230.  Any easy way to determine which one is actully the right one I need to order?

Thanks,

Anthony

[Echo_Lake]

@BigAntS

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found the part number: L53868-001 "15.6-inch, FHD (1920×1080), AntiGlare, WLED, UWVA, 45, 220 nits, eDP, slim TouchScreen display assembly with narrow bezel"

it's a universal part you can purchase one from an online store.   Just by entering the part number in the google search bar, you will be able to find the website selling those parts.  If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue purchasing parts from HP.  I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted for further assistance.
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