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‎12-31-2019 02:04 PM - edited ‎12-31-2019 02:09 PM

HP Recommended
Product: HP ENVY x360 Convertible 15-cp0xxx laptop
Operating System: Microsoft Windows 10 (64-bit)

I have a HP ENVY x360 Convertible 15-cp0xxx laptop and I was hoping to upgrade the 256gb SSD that is currently in it to a PNY XLR8 CS3030 1TB M.2 Nvme Internal Solid State Drive (SSD) - M280CS3030-1TB-RB. Is it compatible with my model?

Here is a link to the SSD: https://www.bestbuy.com/site/pny-1tb-internal-pci-express-solid-state-drive/6356721.p?skuId=6356721

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-03-2020 11:47 AM

HP Recommended

@Fangscorpion42,

 

Thank you for the information.

 

I checked the specifications of your computer and see that the 1TB SSD is supported on your computer. However, the maximum tested SSD on your computer by HP is 256GB. 

 

Please refer to the below service guide for your computer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06001791

 

I hope that answers your question.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-02-2020 05:21 PM

HP Recommended

@Fangscorpion42,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the exact model or the product number for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c00033108

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎01-02-2020 09:31 PM

HP Recommended

Thank you, The_Fossette my product number for the laptop I am trying to upgrade is 6EH45UA#ABA

Was this reply helpful? Yes No

‎01-03-2020 11:47 AM

HP Recommended

@Fangscorpion42,

 

Thank you for the information.

 

I checked the specifications of your computer and see that the 1TB SSD is supported on your computer. However, the maximum tested SSD on your computer by HP is 256GB. 

 

Please refer to the below service guide for your computer for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06001791

 

I hope that answers your question.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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