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‎09-25-2019 09:33 PM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I noticed that my laptop was making a cracking sound when I close it, and I realized that the bottom left side of the screen had popped out. I had this issue before, but I popped the screen back into place and didn't have any issues until now. I cannot close my laptop without the screen popping out again. I have an HP Envy x360.

6 people had the same question
2 REPLIES 2

‎09-28-2019 01:15 PM

HP Recommended

@anniewin

 

Since this is a Hardware issue, I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎12-23-2019 10:12 PM

HP Recommended

I have the same problem. Seems like HP has poor QA. How could that even happen? I was asked to go to HP repair centre and wait for an entire week to get it fixed. What a waste of time and my productivity. No more HP.

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