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HP Recommended
HP Thundrbolt Dock 230W G2
Microsoft Windows 10 (64-bit)

I've been using the listed HP docking station with my HP Envy laptop for 2 years.  It has worked great until last week.  It now is charging, but no longer displaying my dual monitors -  I receive the Display connection might be limited message.  

 

I should note, I also have an HP laptop which I use for work, and alternate this docking device between the two laptops.  The docking device works fine on my work laptop and displays the monitors.  

 

I think this is a some sort of a "driver" issue, and have done some research, and downloaded some drivers, but it would be great if someone could say download "THIS ONE"!    TIA for any help...

2 REPLIES 2
HP Recommended

@Robyn_S1 

 

Is your machine compatible with that EXPENSIVE dock ? Please check the following list ?

 

HP ZBook 15/17 G3, G4, G5,
HP ZBook Studio G3, G4, G5, G7
HP ZBook x2 G4
HP ZBook 14u/15u G5, G6
HP ZBook Create G7
HP ZBook Fury15/17 G7
HP ZBook Power G7
HP EliteBook 800/700 G5, G6, G7, G8
HP ZHAN 99 G2 Mobile Workstation

 

I don't think it is.

 

Regards.

BH
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HP Recommended

Thanks Banhien!  I hadn't considered that - especailly since my laptop worked with it for almost two years.   I can understand that it isn't listed as compatible, but why would it just stop working?  And yes, I will consider getting a compatible docking station for my HP Envy, if that truly is the only answer...  Thanks again!!  Robyn

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