HP Envy x360 convertible 13-bd0xxx Broken Right Hinge

[EmryMalik]

I have had this laptop almost 6 months ago and unfortunately haven't had warranty. I registered my product already but due to having no warranty I'm unable to contact HP team to get sorted my broken hinge. I have open my laptop this morning and found that right hinge is pressing the bottom of screen. Rest of the laptop is working fine but hinge is broken. 

It's seems like a common manufacturer issue with a lot of other people too after reading community comments. I'm really disappointed with HP website where I was unable to find solution. 

[sandytechy20]

@EmryMalik

Welcome to the HP support community.

I understand that your notebook hinge is broken, I am glad to assist you.

This seems to be a hardware issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.