HP Envy x360 left hinge broke and the screen coming away from casing

[arturosambuca]

Hi,

I have an HP Envy x360 and the left hinge broke, and the screen is coming away from the casing and I can't flip it back to the laptop position. I need help because I'm in school and need this computer to take my notes and exam. Please, can someone from HP contact me ASAP,

Thank you  

[Jupitero]

Hello.

I am not from HP.

I recommend taking your laptop to a local HP Service Partner and ask them to evaluate the damage and whether it is economical to fix the laptop. Apparently the hinges are not available separately, they are part of the display assembly, so this probably requires replacing the whole display.

You could also disassemble the laptop screen and fix the hinge in a way that allows you to at least close the display, but if you have never serviced a laptop before I would advise against this since the display cables go through the hinges so it is a bit delicate work. The Maintenance and Service Guide shows how to remove the display.