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‎09-25-2023 02:16 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr0012dx
Operating System: Microsoft Windows 11

Trying to run a new game and it requires Intel Driver 27.20.100.8681 or higher.  Intel refers me to HP website as the manufacturer of the laptop.  Is my machine too old to allow this version of the driver?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2023 04:32 PM

HP Recommended

Hi:

 

Please see my knowledge base article at the link below for how to manually update the Intel graphics driver to the last version that Intel released for the UHD HD 620 graphics adapter.

 

Manually Updating the Latest HD Graphics Driver from Intel..... - HP Support Community - 7185608

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3 REPLIES 3

‎09-25-2023 04:32 PM

HP Recommended

Hi:

 

Please see my knowledge base article at the link below for how to manually update the Intel graphics driver to the last version that Intel released for the UHD HD 620 graphics adapter.

 

Manually Updating the Latest HD Graphics Driver from Intel..... - HP Support Community - 7185608

1 person found this reply helpful
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‎09-28-2023 08:22 AM

HP Recommended

Thanks for your help.  Issue solved.

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‎09-28-2023 08:26 AM

HP Recommended

You're very welcome.

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