HP Envy x360 suddenly running hotter than before?

[Kubajj]

Hi All,

For the last few days, my HP Envy laptop appears to be running hotter.

I know this because the fans are louder than before - usually they seem to run at all and the laptop is silent. 

I have not changed any setting whatsoever nor have I dropped the laptop nor do the vents appear to be dirty (it is a relatively new laptop that is 6 weeks old). 

For example, right now, the CPU utilization is 9% with low power usage but I can hear the fans.

When CPU utilization is around 30%, the fans run somewhat louder even. I am reporting this when plugged in. 

The temperature that the laptop is running at is between 30C to 36C or so. 

Also, it seems that I am having a problem installing Windows update KB4592438. (2020-12 CU). Perhaps this has something to do with this? 

As I said, I did not change any settings, etc.

Any ideas why this is happening and what can be done about it?

Regards,

Kuba

[praveenbv]

Hi@Kubajj, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-     

 
I have a few steps to resolve this issue:  

Symptoms of heat issues and causes of excessive heat  

The following list describes some of the issues caused by overheating in the notebook:  

• Games stop responding during play.  

• Windows stops responding during use.  

• Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.  

• When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.  

The following list describes some causes of excessive heat:  

• Dust inside the laptop.  

• A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  

• Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  

• High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  

Step 4: Using HP CoolSense technology  

Step 5: Placing the notebook in a cooler room  

Step 6: Testing for hardware failure  

If the hardware has failed, capture the failure ID and revert for further assistance.  

 
If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details. 

Hope this helps! Keep me posted. 

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