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‎09-04-2017 07:56 AM

HP Recommended
Product: HP Notebook - 15-r264dx TouchS
Operating System: Microsoft Windows 10 (64-bit)

I have the HP Error code 98FQ0F-7MT8PP-XD7WMG-608W03 what does it mean? I suspect a harddrive failure.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-04-2017 01:52 PM

HP Recommended

Hi,

 

Replacing the drive would be my preference - the drive on the following link is an example of what you require.

 

https://www.amazon.com/Blue-750GB-Mobile-Hard-Drive/dp/B00DCM8ZB4/ref=sr_1_1?ie=UTF8&qid=1504554259&...

 

The service guide for your notebook is on the link below - see Page 59.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎09-04-2017 08:17 AM

HP Recommended

Hi,

 

You're correct - the error code is a hard drive smart failure.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎09-04-2017 11:21 AM

HP Recommended

So I either replace the harddrive or the computer correct?

 

Was this reply helpful? Yes No

‎09-04-2017 01:52 PM

HP Recommended

Hi,

 

Replacing the drive would be my preference - the drive on the following link is an example of what you require.

 

https://www.amazon.com/Blue-750GB-Mobile-Hard-Drive/dp/B00DCM8ZB4/ref=sr_1_1?ie=UTF8&qid=1504554259&...

 

The service guide for your notebook is on the link below - see Page 59.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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