HP Flash Drive

[savvysavingschi]

My flash drive isn't working and I need help. How can I get it fixed or looked at?

[Nal_NR]

Hi @savvysavingschi,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the HP USB X900w Flash Drive. I apologize for the inconvenience. 

I have a few recommendations 

• This problem is typically reported to occur with an external USB Flash Drive and is typically the result of an incompatible generic driver. 
• Go to Device Manager to force your OS to install a compatible version for your USB Flash Drive.
• Plug the USB Flash Drive into a different USB port.
• Perform a rescan of the disks.
• Reinstall device drivers.
• Try the same USB Flash Drive on an alternate computer/laptop and check. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Nal_NR]

Hi @savvysavingschi,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a great day ahead!

Please reach out to me if you have any questions.

Thanks
Elohi_NR 

I am an HP Employee