HP Forces Windows 11 on New Consumer Grade Laptops

[lifeassistinc]

Just going to leave this here. I can't believe HP would do this. Due to massive supply chain delays, our company has purchased 3 brand new consumer grade 15-eg2000 from Costco. As Windows 11 is still unstable, it doesn't make sense to give to our users to run on our corporate network, as such our standard Windows 10 Pro image overwrites the OEM Windows 11 image, this of course wipes out device drivers which are mostly replaced with generic ported drivers during Windows Update. The remaining drivers can usually be obtained from HP's support website, however... HP has made the insane decision to install devices in these laptops whose drivers are ONLY compatible with Windows 11, I have searched high and low and cannot find the drivers I need, our laptops are basically useless as the drivers needed are for Audio and Touchpad. I spoke with an HP rep, and they informed me the only way to remedy this situation is to reinstall Windows 11.

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer would be to try the drivers you need from the previous model 15-eg1000, that has both W10 and W11 driver support.

HP Pavilion Laptop PC 15-eg1000 Software and Driver Downloads | HP® Customer Support

[lifeassistinc]

@Paul, thanks for the reply. Apologies for my rant, turns out the HP technician was completely wrong. The solution I found was not to download the eg-1000 drivers (although that might have worked). I had another untouched eg-2000 and used a tool called "Double Driver" to rip all of the drivers off of it and restore them on the Windows 10 machine. Worked like a charm even though HP said the only way would be to revert to Windows 11.

Thanks for your help.

[Paul_Tikkanen]

You're very welcome.