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G61-300CA

Hi. I have a HP G61-300CA (AMD) that no longer wants to power on. When I plug in the AC adapter, the light by the port turns on and the charging light (lightning bolt) flashes continuously. When I press the power button, it flashes on for a second and turns off. I tried removing the battery and the lightning bolt light turns off but I have the same issue. I also tried holding the power button for 30 seconds with no power source to reset the power and it didn't work. I also tried turning it on with only the battery and I don't even get the power light flash. And I also tried another HP AC adapter and still have the same problem. Any other ideas? Thanks in advance.  

1 REPLY 1
HP Recommended

@ads1987

Thank you for posting on the HP Support Community.

I understand you are in need of support,

 

Let's perform a power drain following steps from the link: Click here

 

If the issue persists it would indicate a hardware issue, I would recommend you to contact our Phone Support
HP Support can be reached by clicking on the following link: 

  • Click on this link – www.hp.com/contacthp/
  • Select the product type.
  • Enter the serial number of your device or select let HP detect your product option.
  • Select the country from the drop-down.
  • You should see the HP phone support number or Chat option listed.
  • Please feel free to contact us here anytime you need any further assistance.

ECHO_LAKE
I am an HP Employee

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