-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Hotkey Support warning

Create an account on the HP Community to personalize your profile and ask a question
02-26-2025 02:45 AM - edited 02-26-2025 02:47 AM
Hey bud @Moca0230,
Sorry to hear that you having shut down failure issues. Try checking in "Event Viewer" to see what is causing the issue and get back to me and I will try my best to help.
(Just type event viewer in search bar to find it.)
@Moca0230 wrote:bro now when i did exactly that my laptop restart everytime i turn it off, windows says cant log in and everything goes back to place as it was i cant change anything and all accounts go like i didn't put them **bleep** bro, HP help me
03-14-2025 05:44 AM
Hey, I've recently noticed that Win update "updates" the same version(HP Development Company L.P. - Keyboard - 11.1.9.1) over and over again with a interval of 2-3 months that makes the issue reaper.
All you have to do is go to "services" find "HP Hotkey UWP Service" and stopp and disable it in properties, then restart and you're all set once again.
03-24-2025 06:23 AM
you guys just follow this video on youtube. Im from doing the same and it's working for me. click the following link and follow the steps: Fix HP Hotkey Support Blank Pop-up in Windows 11 / 10 l How To Solve hotkey support Problem ✅ - YouT...
03-25-2025 09:23 AM
Quick quide from youtube link provided by Yvylt in words:
open services
find service name "HP Hotkey UWP Service" open properties and disable it there
restart laptop
download hp .exe file from https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91903.exe
install downloaded file
restart laptop