HP Laptop 14-df0xxx camera not found

[miko3912]

I've never used the camera on this laptop before until today, trying to do a Zoom session.  I believe this laptop does have a built in camera because I see it. 

When I went to the the camera app, I received the error code 0xA00F4244<NoCamerasAreAttached>

I went the device manager and camera wasn't listed.  I did a reset in hopes that it'll be listed when it starts again, but it didn't.  The camera still isn't found.

Suggestions or is there a driver I can install?

[praveen196]

@miko3912 Welcome to HP Community!

I understand that you are getting 0xA00F4244 error.

Please perform the below steps and check.

Step 1: Verify your computer has a camera installed

To determine if a camera is installed on your computer, check for a webcam in the product specifications for your computer. Go to HP Customer Support and enter your product name.

For help finding your product name go to Finding your Product Name, Product Number, or Serial Number.

Step 2: Locate and toggle the camera privacy switch or press the camera shutter key

Select HP notebook models come with a camera privacy switch or a camera shutter key that turns the camera off and on. By default, the camera is turned on.

Camera privacy switch

The camera privacy switch is located on the side of your computer. To turn off your camera, slide the camera privacy switch toward the icon next to the switch. To turn the camera back on, slide the switch away from the icon.

Camera shutter key

The camera shutter key is located on the action key row of your keyboard. To turn off your camera, press the camera shutter key. To turn the camera back on, press the shutter key again.

Camera shutter LED

Camera status

LED on: The camera is off.

LED off: The camera is on.

Figure : Camera shutter key location

Step 3: Troubleshoot the camera

If the error continues, refer to HP PCs - Webcam Troubleshooting (Windows 10, 😎 for additional camera troubleshooting tips.

Step 4: Install a new USB camera

If the camera is still missing, install and connect a new USB camera.

Please refer to the following link as well.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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