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HP Notebook - 15-db0011dx

Hi! I have a HP Laptop 15-db0011dx that has a keyboard that does not work. Is it possible to get a replacement keyboard for this type of laptop? the

SN is: [Personal Information Removed]

MN: 15-db0011dx

 

 

Thanks!

1 REPLY 1
HP Recommended

@AdamT05 

 

List of parts for your machine

 

            https://partsurfer.hp.com/?searchtext=4BS28UA

 

You have to replace the whole top cover part #  L20387-001 (as shown on the list) which N/A from HP Parts store right now. You can use part# to search for elsewhere including eBay

 

Regards

BH
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