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HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

So I just got a response when booting up my laptop saying that I need to replace my battery. My product number is 5ZC06UA#ABA (in case that is needed). I can't seem to find any batteries to replace it and I'm unsure where to start so any help is appreciated.

1 REPLY 1
HP Recommended

@Melanie5501 

 

Your machine is an HP Notebook - 15-db0015dx. Its specs shows it uses  battery part # L11119-855 which is N/A from HP

 

           https://partsurfer.hp.com/Search.aspx?searchText=5ZC06UA

          (Please keep or bookmark the link for future references)

 

You can order from

          https://www.newegg.com/p/16J-00F6-09F91

 

Regards.

BH
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