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HP Recommended
HP 15-dw1000 Laptop PC (7CZ29AV)

Hello Dear Members,

My HP Laptop 15-dw1001nw (2B4S2EA) is out of warranty. I have noticed that black bezel (front scrren frame) is cracked bottm left. I want to replace it but can not find genuine original part. Can somone please direct me to genuine part supplier in Europe? On line shops offer only replacement without camera glass ot hp logo. I would appreciate your help,

Many thanks, greetiing to all.

2 REPLIES 2
HP Recommended

Hi @ARKATYAM 

Can you explain what you mean by "On line shops offer only replacement without camera glass ot hp logo"?

 

As far as I am aware, the HP logo is at the bottom center of the bezel and the webcam "glass is at the top of the bezel.

 

Here is an European online  supplier of the genuine HP display bezel (HP L52014-001) for your laptop.

https://www.ipc-computer.eu/laptop-spare-parts/displaybezel/displaybezel-l52014-001-78858578

 

Here is the Maintenance & Service guide for your laptop model series. see chapter 3, pages 19 and 20. item 1 in table 3-2

The image of the display bezel also shows it exactly as I described it above.

https://h10032.www1.hp.com/ctg/Manual/c06941101.pdf



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HP Recommended

Hi @ERICO

 

Wow, thank you for your fast and detailed answer. It helped me a lot. When I wrote, "Online shops offer only replacements without camera glass or HP logo," I meant that some of the replacement bezels come without the printed HP logo or the glass for the camera. They also come without self-adhesive tape, and I wanted to avoid such replacements.

 

Thank you for providing the instructions and the link to the genuine parts website.

 

May I ask one more question, please? Could I have the manuals, specifically the Maintenance and Service Guide, for my second HP device—HP Elitebook 840 G7, Product ID: 113X4ET#ABU?

Thank you.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.