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‎08-08-2024 12:54 PM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3X9AV)
Operating System: Microsoft Windows 11

My laptop won't ever charge with USB-C via the built-in port/ even with an USB-A to USB-C adapter, can someone help me as i'd rather use USB-C to charge the laptop sometimes?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2024 12:58 PM

HP Recommended

Hi @bsj5 

 

can not be charged through the port USB, the laptop is not compatible with Power Delivery.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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1 REPLY 1

‎08-08-2024 12:58 PM

HP Recommended

Hi @bsj5 

 

can not be charged through the port USB, the laptop is not compatible with Power Delivery.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
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