HP Laptop 15-dw3xxx

[tonton11]

Hello everyone, so my laptop is HP Laptop 15-dw3xxx, there are some keys in my laptop that has stopped working, like the num pad and few other keys, i am looking to replace it, can i just replace the keyboard? or do i need to replace the whole bottom side? i am in germany so if someone can provide a product from amazon or a german online store it would be greatly appreciated 

[Kuroi_Kenshi]

Hi @tonton11,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Identify the Exact Model:

• Ensure you have the exact model number when searching for replacement parts. For HP laptops, the model number is typically found on a sticker on the underside of the laptop.

Purchase a Replacement Keyboard:

• Look for a genuine or compatible replacement keyboard for your HP Laptop 15-dw3xxx. Many online stores sell replacement parts, including Amazon. Here are some options:
  • Amazon Germany: Search for "HP Laptop 15-dw3xxx replacement keyboard".
  • Local Electronics Stores: Some local stores may also have replacement parts available.

Replace the Keyboard:

• Follow user manuals or online guides for replacing the keyboard. HP's support website often provides detailed instructions and videos for specific models.
• Ensure you have the necessary tools (e.g., small screwdrivers, prying tools).

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,