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I currently have an HP Laptop 15-dy0xxx and trying to set up my workstation. I have two monitors connected using a universal docking station I bought from Amazon. 

https://www.amazon.com/dp/B0BTD871Y3?psc=1&ref=ppx_yo2ov_dt_b_product_details

 

This docking station works with my other laptop but the HP is not recognizing the docking station via the USB-C Port. I've tried downloading the HP Universal Docking Station Driver but that has not shown any improvements.

 

Are there any other drivers or updates I can get for my laptop to work for this product? 

 

What are my alternatives to getting this laptop set up for a two monitor work station? 

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