HP Laptop 15-dy2xxx Key Removement/Replacement

[beogkbe]

Hi, two of my keys on my keyboard aren't working. I can't find any videos or any help on removing these two keys, and replacing/fixing them. The two broken keys are "x" and "s". I have to copy and paste them to have it typed out. I'm not sure if I should completely take the entire back off where the battery and everything is at, or if I should keep it all together but remove the two specific keys straight from the keyboard. It may be possible that I've spilt something and that could be the cause of it not working. Will I have to get a new keyboard? 

Product Name: HP Laptop 15-dy2xxx.

Product Number: 544Q0UA#ABA 

[Rainbow23]

Hi @beogkbe,

Welcome to HP Support Community. 
 

I see that you are facing keyboard issues with your HP Laptop 15-Dy2xxx.

This could be a hardware issue with the unit and may need repair. 

I suggest that you contact HP Service Center in your location from this weblink: https://support.hp.com/us-en/help/service-center 
Note: Select your country from the dropdown,  enter the city or postal code, select the product and click on search to locate the nearest HP Service center near your location.

Hope this helps.
Take care and have a good day.

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