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‎11-22-2023 11:56 AM

HP Recommended

Hello,

 

I was wondering what specific type of ram is comaptible with my system, and I'm trying to confirm if the max if two slots of 16 gb ram is true or not. I wasn't able to find info directly from HP.

 

Thank you.

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1 person had the same question
1 REPLY 1

‎11-22-2023 12:11 PM

HP Recommended

Hi:

 

See chapter 1 of the service manual for the memory upgrade info:

 

Maintenance and Service Guide HP 15 Laptop PC

 

The manual indicates that 2 x 8 GB is the max but if you want to see if the notebook can support more memory than 2 x 8 GB, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If it shows 33,xxx,xxx, then you should be able to install 2 x 16 GB of memory.

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