• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop 15s-fq2xxx
Microsoft Windows 10 (64-bit)

 I have a question regarding the battery. How long is the battery 3651 mAh supposed to last from 100% to 0 with browsing and light use? My device is new and the battery lasts less than 5 hours! is this normal? The second question, how can I preserve the battery life? Thanks in advance

1 REPLY 1
HP Recommended

@saba94

 

I reviewed your post and I understand that you want to know about the battery backup time.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Refer to the below article for improving battery performance.

 

https://support.hp.com/us-en/document/c01297640

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.