HP Laptop - 15s-eq1521sa - Replacement Key caps

[Jackrw]

Hi Guys,

I have recently purchased a HP - 15s-eq1521sa Notebook and within the first 2 weeks the "Z" key cap has fallen off. It looks as if one of the 2 small connector hooks on the back have broken off. Would anyone know if it is possible to purchase replacement key caps rather than go through the hassel of getting a warrenty replacement or something along those lines.

Many Thanks,

Jack

[KrazyToad]

@Jackrw

Welcome to HP Support Community

At this point I suggest you contact HP Support in your region for service options. The complete keyboard will need to be replaced since HP does not replace or sell particular keys or caps separately

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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