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‎08-14-2023 06:03 AM

HP Recommended
Product: HP 17 Laptop PC 17-cp3000 (799U8AV)

Hello, Just purchased a new HP Laptop 17-cp3058nr this weekend. I works just fine. I noticed when I close the lid and use a larger monitor, I hear a clicking noise, when I open the lid it goes away. I have run all of the diagnostics and they all have passed. Anyone having the same issue? or is this just a red herring? Thanks!

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1 REPLY 1

‎08-14-2023 11:41 AM

HP Recommended

You shouldn't be hearing any clicking noise.

There isn't a legacy electromechanical hard disk or an optical disk in your laptop.

 

This is likely to be an either suffer through the clicking noise or return it for a replacement, if that is possible.

 

 


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