HP Laptop 17-by0xxx case cracking near hinge. Charging adapter dificult to connect now.

[CKBK]

Hello,

My Laptop is about two years old and the casing is starting to separate and crack near the left hinge. It is now vary difficult to connect the charging cord connector.

This laptop has only had light usage and has never been dropped or been misused.

It seems there are others in the community that are having the same problem and that this may be a design issue.

It seems this will continue to get worse and cause the Laptop to fail. I am especially worried since this is right were the charging adapter is and may be safety issue if there is an electrical fault.

Can you offer a solution?

[MJY]

It is most common problem for laptops that produced after 2013~2015 years in all brand as I know.

before 2013~2015 years, most of laptops had magnesium roll cage inside, and hinge was fixed in magnesium roll cage.

magnesium roll cage is very hard, and it is metal.

but, hinge of currently released most of laptops fixed in plastic frame directly. As you know, even with engineering plastics, the limits of durability are clear. So, if user do frequently fastly, strongly open and close laptop , this phenomenon can be apear after 1 or 2 years after buy. In the case of laptop that made with aluminum exterior(include metal exterior + plastic interior such as probook series), the aluminum exterior reinforces the plastic from hinge burden. or hinge be fixed in aluminum frame, so this kind of problem might be appear less than full plastic laptop in my opinion.

unfortunenly, if service period of your laptop has done already.. there is no way to solve it easily except buy new one.