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- HP Laptop G42-478TX ram memory slot (s)...

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06-24-2019 05:24 PM
So I ordered a RAM 2 stick to 8 GB memory kit... Then I open the case and find it only has one memory slot... And if that isn't weird enough... my task master shows 1 of 2 slots being used??? for a total of 2 gb of working ram... Anyone have a clue of how to figure this out?
06-24-2019 05:40 PM
Your machine has 3GB (2GB + 1GB) of RAM pre-installed. Its specs
https://support.hp.com/au-en/document/c02717949
It supports 8GB of RAM max. It is an old style machine therefore it should have 2 slots, one on the top of other OR it can have the second slot under the keyboard. (very rare).
Regards.
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06-27-2019 04:59 PM
I actually had the wrong model number listed... It is a HP Notebook 15-f222wm... And it currently has 4GB installed from the factory on one ram stick. Therefore, I think it's safe to say that the single slot 8GB ram stick will work in the same slot. Also, this notebook does not have a second memory slot... I looked behind the keyboard. Nothing there. Thanks for the info. I am currently waiting for the 8 GB stick to arrive by mail. Hopefully this will settle the problem... Roly