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‎05-10-2025 03:21 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 IDS Base Model
Operating System: Microsoft Windows 11

I have a HP Pavillion Model 15T-EG200

The power jack will not light up and charge when a known good power supply is plugged into it.  

The jack is not loose or damaged and the pin is centered.  It all looks normal.

Gently jiggling the power cord plug while plugged into the jack does not help.  

The laptop itself will power up and work normally under battery power.

 

It seems that the jack itself is bad and needs to be replaced.

Are there any checks or troubleshooting that I can do to confirm what the problem is?  

I am guessing I only have about an hour left on the battery.  

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