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‎12-19-2021 02:48 PM

HP Recommended
Product: HP Laptop 15-DY0013DX

I have purchased two HP Laptops (first one was a Pavilion, latest is  Model #15-DY0013DX) in the last four years.  On BOTH laptops, the motherboard went bad within 2 years as verified by technicians and of course, outside of warranties.  It is not worth the cost to replace the motherboard.  I replaced the first laptop with another HP, but now 2 years down the road and now I'm in the same situation.  Both laptops were treated with care.  This is VERY frustrating and I do not plan to buy another HP laptop.

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3 people had the same question
1 REPLY 1

‎12-19-2021 05:04 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Alrighty then, hope you have better luck with another company!   🙂

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
1 person found this reply helpful
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