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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
HP Recommended
Your laptop is a bit new to need a new battery but that is pretty obviously the issue. These are the compatible parts:
Battery
3 cell, 51 Whr M73472-005
3 cell, 42 Whr M75599-005
You are likely entitled to a warranty replacement by HP and this Forum is not able to process a warranty claim. Good luck.
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