• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 15-cs3010TU 8QN78PA
Microsoft Windows 10 (64-bit)

Hi Everyone

My new computer is having overheat problem.THe fan is always run loud,even i do not do heavy things like playing games,....And today when i turn on my computer and the fan start to run loud (i just turn on,did not do anything).How can i fix this problem ? 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi@Tom219,

 

Welcome to the HP Support Community!

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

 

The following list describes some causes of excessive heat , Request you to follow the below troubleshooting steps

  • Dust inside the laptop.  
  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  
  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  
  • High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  ( Make sure Power adaptor connected to notebook )

Step 4: Using HP CoolSense technology  

Step  5: Update the Windows 

Step  6:Update Drivers from HP Support Assistance 

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

View solution in original post

3 REPLIES 3
HP Recommended

I always turn on HP coolsense

HP Recommended

Hi@Tom219,

 

Welcome to the HP Support Community!

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

 

The following list describes some causes of excessive heat , Request you to follow the below troubleshooting steps

  • Dust inside the laptop.  
  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  
  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  
  • High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  ( Make sure Power adaptor connected to notebook )

Step 4: Using HP CoolSense technology  

Step  5: Update the Windows 

Step  6:Update Drivers from HP Support Assistance 

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

HP Recommended

Thank you for helping me

I wish you have a good day !

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.