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HP Recommended
15-AY078TX
Microsoft Windows 10 (64-bit)

Dear All,

 

I am buying second hand laptop of model name 15-AY078TX.

I tried to call HP customer care number but it is asking pass code. Any idea how can I get it?

Will HP customer care help me to know if this used laptop got repaired before?

Pls share your valuable inputs

Thank you very much

2 REPLIES 2
HP Recommended

You should not need a pass Code to talk to Customer Care. There are a lot of fake HP Service sites out there. 

 

Start your request for service through the HP India website here:

 

https://support.hp.com/in-en/contact-hp

 

 

HP Recommended

Oh Okay.

 

Thank you very much for your valuable information. 

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