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‎05-19-2017 05:21 AM

HP Recommended
Product: 15-ab154no
Operating System: Microsoft Windows 10 (64-bit)

I did update to creators and now i have this error with Hp mobile data protection sensor. Can someone help me?

it appears to me every time when i start  the windows. i attach a pictures with error

Thanks

error.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-19-2017 05:25 AM

HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎05-19-2017 05:25 AM

HP Recommended

Hi,

 

Try the following.

 

Open windows Control Panel, open Programs and Features, right click the entry for HP 3D DriveGuard and select Uninstall.

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-19-2017 06:35 AM

HP Recommended

i fix it, but now a have another 2 errors

pci.jpgpsp.jpg

Was this reply helpful? Yes No

‎05-19-2017 07:02 AM - edited ‎05-19-2017 07:03 AM

HP Recommended

Hi,

 

Regarding the other errors, try installing the Chipset drivers from the link below.

 

http://support.amd.com/en-us/download/chipset?os=Windows%208.1%20-%2064

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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