• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Z24m G3 QHD Conferencing Display

HP Monitor Serial no. [Personal Information Removed] with built in Camera-that pops up, working with HP Computer HP ENVY DESKTOPTE01-4244 PC----#CK7G927AA#ABA. CAMERA NOT RECOGNIZED

1 REPLY 1
HP Recommended

 

If you do not identify the PC correctly, we cannot help you.

 

HP ENVY DESKTOPTE01-4244 is the Windows network name of the PC, not its HP product number, so it is not helpful.

 

 

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.